Contents
1. Who We Are
TABtouch-Australia.com ("the Site," "we," "us," "our") is an independent information and affiliate website providing reviews, guides and wagering information relating to the TABtouch online betting platform operated by Racing and Wagering Western Australia (RWWA). We are not affiliated with, owned by or operated by RWWA or the official TABtouch platform. Our site earns revenue through affiliate referral commissions when readers click through to the official TABtouch registration page and open an account.
This Privacy Policy explains how TABtouch-Australia.com collects, uses, stores and discloses personal information obtained from visitors to our website. We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect two types of information from visitors:
a) Information You Provide Voluntarily — This includes any details you submit via forms on our website, such as contact enquiry submissions or newsletter sign-ups. Data collected typically includes name, email address and the content of your message.
b) Information Collected Automatically — When you visit our site, we automatically collect certain technical information, including:
- IP address and approximate geographic location (country/state level only)
- Browser type and version
- Device type and operating system
- Pages visited, time on site and navigation path (via analytics)
- Referring URL (the page you visited before arriving on our site)
- Date and time of your visit
We do not collect payment card details, bank account information or government-issued identification documents. Any financial transaction and account registration occurs directly on the official TABtouch platform, not on this site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain and improve the functionality and content of this website
- To analyse visitor behaviour and site performance using anonymised analytics data
- To respond to enquiries or feedback submitted via our contact forms
- To send newsletters or content updates where you have consented to receive them
- To detect and prevent fraudulent or harmful activity targeting this website
- To comply with applicable legal obligations, including Australian law
- To track the performance of affiliate referral links for commercial reporting purposes
We do not sell, rent or trade your personal information to third parties for their own direct marketing purposes.
4. Sharing Your Information
We may share information with trusted third parties in the following limited circumstances:
- Analytics Providers: We use Google Analytics to understand how visitors use our site. Google processes anonymised data on our behalf under data processing agreements. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.
- Affiliate Networks: When you click a referral link on our site, your click data may be shared with the relevant affiliate network to track commission attribution. This is standard practice for affiliate sites.
- Hosting Providers: Our website is hosted on servers that may log access requests as part of normal server operations. These logs are retained only as long as necessary for security purposes.
- Legal Requirements: We may disclose your information if required to do so by law, court order or government authority in Australia.
5. Cookies and Tracking Technologies
This website uses cookies — small text files stored on your device — to provide a better user experience and to understand how the site is used. We use the following categories of cookies:
- Essential Cookies: Required for the website to function correctly (e.g., session management, preferences). These cannot be disabled without breaking the site.
- Analytics Cookies: Used to collect anonymised information about visitor behaviour (page views, time on site, bounce rate) to help us improve the site.
- Affiliate Tracking Cookies: Placed when you click an affiliate referral link. These allow us and our affiliate partners to attribute any subsequent account opening to your click, which determines our commission.
You can control or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the site. Most modern browsers allow you to see and manage your cookie preferences in the browser settings or privacy menu.
6. Data Security
We take reasonable technical and organisational measures to protect personal information held on our systems from misuse, interference, loss, unauthorised access, modification or disclosure. These measures include TLS (HTTPS) encryption for all data transmission, access controls limiting who can access stored data, and regular security reviews of our website infrastructure.
However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect your data has been compromised, please contact us immediately.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:
- Contact form submissions: retained for 12 months after resolution
- Newsletter subscriber data: retained until you unsubscribe
- Analytics data: retained in anonymised form for up to 26 months
- Affiliate click data: retained for 90 days for commission verification purposes
After the applicable retention period, personal data is securely deleted or anonymised.
8. Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate, outdated or incomplete personal information
- Request deletion of personal information we hold (subject to legal retention requirements)
- Opt out of direct marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have not handled your information appropriately
To exercise any of these rights, please contact us at the details provided in Section 12 below. We will respond to requests within 30 days.
9. Third-Party Links and Affiliate Disclosure
This website contains affiliate links to the official TABtouch platform. When you click these links and subsequently register an account with TABtouch, we may receive a referral commission from TABtouch at no additional cost to you. This is how we fund the production of free, independent, expert content on this site.
Our content includes honest, independent analysis and is not influenced by the commissions we earn. We clearly label sponsored and affiliate content in accordance with Australian Consumer Law and ACCC guidelines. The presence of affiliate links does not affect our editorial assessments or recommendations.
Third-party websites linked from this site (including the official TABtouch platform) operate under their own privacy policies, which we encourage you to read before providing them with personal information.
10. Children's Privacy
This website covers gambling and wagering topics and is intended exclusively for adults aged 18 years and over. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, please do not use this website or submit any personal information to us. If we become aware that a person under 18 has submitted information to us, we will delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify users via the website. Your continued use of the site after any such update constitutes acceptance of the revised policy.
We recommend reviewing this page periodically to stay informed about how we protect your information.
12. Contact Us
Privacy Enquiries
If you have any questions, concerns or requests relating to this privacy policy or the handling of your personal information, please contact us:
TABtouch-Australia.com
Privacy Officer
Email: [contact us]
Response time: within 30 business days
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au · Phone: 1300 363 992